Customer Experience Specialist

1 day ago


Newcastle, New South Wales, Australia beBeeCustomerService Full time $43,200 - $86,400
Customer Service Representative Job Description

We are seeking a highly skilled Customer Service Representative to join our team.

Main Responsibilities:
  • The ideal candidate will be the first point of contact for customers, prioritizing their needs and satisfaction above all else.
  • The successful candidate will identify suitable products and services for customers, such as account opening and unsecured lending.
  • Demonstrate banking options, making banking simple, easy, and secure.
Necessary Skills and Qualifications:
  • A passion for delivering quality customer experiences.
  • A team player with attention to detail, ensuring every transaction is efficient and accurate.
  • Customer-centric thinking and an appreciation for inclusion and diversity.
  • No prior banking experience required – comprehensive training provided.
Benefits:
  • Access to exclusive banking and financial services discounts.
  • An extensive range of benefits and discounted offers on travel, fitness, events, and technology.
  • Variety of leave benefits, including parental leave, religious leave, and volunteer leave.

We're looking for individuals who share our commitment to delivering exceptional customer service and creating a positive work environment.



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