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Chief Loyalty Strategist
3 weeks ago
We are looking for a seasoned professional to drive growth and fuel expansion in our rapidly evolving Loyalty & Personalization Consulting practice across APAC.
Key Responsibilities:- Drive Revenue Growth: Identify new business opportunities and nurture existing client relationships to grow revenue in the Australian and New Zealand markets.
- Develop Strategic Expertise: Stay up-to-date on loyalty consulting services and broader industry trends to tailor solutions that meet client needs.
- Lead Client Engagement: Foster long-term partnerships with senior clients at leading brands, providing trusted guidance throughout the sales process.
- Collaborate Effectively: Work closely with regional partners across Sales, Delivery, and Product to deliver exceptional results for clients.
- Sales Pipeline Management: Oversee and manage pipelines to ensure successful project delivery.
- Proven experience in loyalty, CRM, digital marketing, and/or personalization at an established brand or top consulting firm.
- Consulting or professional services background with experience selling to retail, travel, hospitality industries.
- Strong executive presence and ability to work effectively with regional and multinational company executives.
- Demonstrated expertise in securing internal buy-ins and navigating complex matrix organizations.
- Excellent communication skills to convey complex ideas in dynamic situations.
- Ability to thrive in ambiguity and navigate high-growth environments.
- Understanding of the intersection between business and technology.
- Entrepreneurial spirit, creativity, ownership, and strong business acumen.
What We Offer:
A dynamic and supportive environment that fosters growth and innovation. The opportunity to make a lasting impact on our clients' success and contribute to the expansion of our Loyalty & Personalization Consulting practice.