Customer Service Medical Receptionist
3 weeks ago
We are seeking a highly skilled and customer-focused individual to join our team as a Medical Receptionist in our Richmond Priority Primary Care Centre (PPCC). As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our patients and staff.
Key Responsibilities- Assist patients in connecting with our services and referring them to the appropriate team
- Provide administrative support to the team, maintaining confidentiality and accuracy
- Arrange and coordinate interpreting and translating services as needed
- Book and reschedule appointments for patients attending our premises
- Collect and process payments and claims for services delivered
- Passion for delivering exceptional customer service
- Engaging and warm personality with the ability to build rapport quickly
- Emotional intelligence and strong problem-solving skills
- Organized with strong attention to detail and ability to work independently and in a team environment
- Experience in using Microsoft Office Suite and other relevant software applications
Access Health and Community is a Child Safe Organisation that values inclusivity and diversity. We are committed to providing a supportive and values-based culture for our employees, with opportunities for career growth and development.
We offer a range of benefits, including flexible working conditions, employee assistance program, and generous salary packaging opportunities. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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