Customer Service Ambassador

2 weeks ago


Ryde, Australia Next Gen Health & Lifestyle Clubs Full time

At Next Gen Health & Lifestyle Clubs, we're seeking a highly skilled and enthusiastic Customer Service Ambassador to join our team.

About the Role

This is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences and building strong relationships with members and internal staff.

The successful candidate will be the first point of contact for our members and visitors, providing 5-star service and ensuring a positive experience at every interaction.

We offer flexible working hours, gym membership, and a supportive team environment that fosters growth and development.

Requirements
  • Minimum 2 years' experience in a similar role
  • Courteous and friendly manner
  • Exceptional personal presentation
  • Interest in the health and fitness industry
  • Vibrant and outgoing individual
  • Clear verbal and written communication skills
  • Personal drive to provide high-level customer service and satisfaction
  • Highly developed customer relations skills
  • Ability to master required software applications
  • Capacity to work autonomously and in a team environment
  • Able to build rapport with members and internal staff
  • Works in a calm, methodical manner when under pressure

Please note: Flexible hours and days are required for this role. Proof of right to work in Australia documentation will be required to be presented at the first interview. All Next Gen employees require a Working with Vulnerable People WWVP check.



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