Lead Hair and Beauty Retail Manager

7 days ago


Cairns City, Queensland, Australia Australian Skin Clinics Full time

About this opportunity

Auditing over 30 years of experience in the Australian hair and beauty industry, Hairhouse is a leading retail and services destination with over 110 stores nationwide. As an equal opportunity employer, we are committed to providing a positive working environment that promotes inclusion and diversity.

Estimated Salary:

Ranging between AU$65,000 - AU$85,000 per annum, based on experience and qualifications.

Job Overview

This is an exciting opportunity for a motivated and experienced retail manager to lead our team at Hairhouse Cairns Central. You will be responsible for delivering exceptional customer service, managing day-to-day store operations, and meeting compliance requirements. Additionally, you will drive sales growth, ensure the store is well-presented, clean and stocked appropriately, and cultivate a strong, supportive and inclusive culture with your team.

Key Responsibilities
  • Deliver exceptional customer experiences across all areas of the business, including retail, salon, and piercing.

  • Manage day-to-day store operations, meet compliance requirements, and ensure the store is well-presented, clean and always stocked appropriately.

  • Identify opportunities to drive sales growth and increase revenue.

  • Ensure the store is merchandised according to brand guidelines and drive successful marketing campaigns.

  • Cultivate a strong, supportive and inclusive culture with your team.

Requirements and Qualifications

To succeed in this role, you will need:

  • A minimum 3 years' retail management experience, preferably in the hair and beauty industry.

  • A Hairdressing qualification.

  • Exceptional organisational and time management skills.

  • Strong people management skills.

  • The ability to guide a team to achieve KPIs and sales targets.

  • A passion for hair and beauty (any experience is a plus).

Benefits

We offer a range of benefits to support your career growth and wellbeing, including:

  • Flexible working hours.

  • Generous incentives.

  • Discounts on products and services.

  • An in-house online training platform.

  • External management training programs.

  • On-the-job coaching.

  • Awards to recognise excellence.

  • A supportive, inclusive and fun team environment.

About Us

Hairhouse is Australia's leading hair and beauty retail and services destination, with a reputation for excellence and a commitment to innovation. We are dedicated to providing a positive and inclusive work environment that supports the growth and development of our teams.



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