Career Opportunities Specialist

1 day ago

Altona Meadows, Victoria, Australia SYC Full time

About Us

SYC is a non-profit human services organisation that exists to help everyone succeed.

We invest back into the Australian community, supporting tens of thousands of people each year with housing, education, and employment services.

To learn more about us, visit our website: https://www.syc.net.au/services/employment/employment-services.

Job Description

As an Employment Coach at SYC, you will actively engage with participants to overcome career challenges, develop essential skills, and achieve their employment goals. Our team delivers employment services at over 50 locations throughout Australia, and we are currently seeking a passionate Employment Coach to join us in Narre Warren.

Your day-to-day activities will include:

  • Providing one-to-one coaching sessions to participants, assessing their career needs, and creating personalised action plans.
  • Conducting career assessments and helping clients identify their strengths, interests, and values to guide their employment goals.
  • Using sales strategies to work collaboratively and network with community organisations to create opportunities for participants.
  • Assisting participants in developing effective job search strategies, including resume writing and interview preparation.
  • Referring participants through training, counselling, and other services to increase long-term employment outcomes.
  • Ensuring compliance requirements are met.

About You

We're looking for someone who enjoys working autonomously within a broader team environment, is enthusiastic, empathetic, and dedicated to making a difference in people's lives. You will have experience in administration, strong attention to detail, the ability to meet deadlines and outlined KPI targets, and be able to work in an agile environment.

The successful candidate will demonstrate:

  • Experience in customer service, client-facing or an administrative role.
  • Time management, organisational skills, and the ability to plan and prioritise to achieve outcomes.
  • Excellent communication skills with well-developed verbal and written skills, and the ability to conduct client assessments, develop case plans, and case notes and reports.
  • Interpersonal conflict resolution and negotiation skills, along with the ability to identify innovative and lateral solutions to problems.
  • Ability to develop relationships with employers and relevant stakeholders.
  • Excellent computer skills.

Salary and Benefits

We offer a competitive salary of $60,000 per annum, plus benefits such as:

  • Generous achievement incentives on offer for high performers.
  • Increase your pay with Salary Packaging options.
  • Enjoy an additional day off to celebrate your Birthday*
  • Access an additional one week of paid leave each year, through SYC loyalty leave*
  • Stay healthy with discounted Corporate Private Health Cover.
  • Access our free and confidential Employee Assistance Program.
  • Access to special discounts on memberships and fitness activities through Goodlife, Fitness First, and Zap Health Clubs.
  • Enjoy special benefits with Beaurepaires.

*Qualifying periods and terms apply.

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