Store Manager

2 weeks ago

Melbourne, Victoria, Australia Brand Collective Full time
Concession Store Manager Job Description

We are excited to announce the opening of our new Brand Collective footwear stores in Myer across the country, bringing together iconic brands including Reebok, Julius Marlow, Hush Puppies, Volley, Clarks and Grosby.



Our stores will offer a curated collection of footwear that combines timeless design, superior comfort and expert craftsmanship for every occasion.



Key Responsibilities



  • Lead the Concession team, sharing extensive product knowledge across the brands and creating authentic shopping experiences in a supportive environment.

  • Coach, connect with, and develop your team to achieve business goals and an exceptional customer experience.

  • Have 'operational excellence' front of mind when handling products, visual merchandising and considerations for loss prevention management.

  • Actively maintain a safe place to work with a focus on promoting wellbeing.

  • Recruit, select and train team members.

  • Work towards achieving an exceptional customer experience by communicating product knowledge of apparel and accessories across the brand offering.

  • Build strong relationships with the in-store Myer team to leverage sales driving, VM and marketing opportunities.



Requirements

We are looking for enthusiastic individuals to join our team and help deliver an outstanding customer experience with a versed knowledge across our brand offering.





  • Concession or store retail leadership experience.

  • Enthusiasm for creating unforgettable and authentic service experiences for our customers.

  • Familiarity with offering advice and recommendations that leave customers feeling relaxed, confident and tailored to their needs.

  • Experience with stock control and VM (comfortability in lifting up to 10kg unassisted).

  • Capabilities in training, coaching and mentoring team members, alongside driving and exceeding KPI's.

  • Excellent time management skills.

  • Experience communicating with stakeholders at all levels.



What We Offer



  • Generous discounts for you and your family across Brand Collective's entire stable of brands.

  • NEWLY LAUNCHED additional discounts associated with the Brand Collective parent company, LK Group - including Daniel's Donuts, Snooze, Hommey and the NBL Store.

  • Access to Myer Team Member discounts.

  • Quarterly wardrobe allowance to encourage you to wear our brands to work.

  • Employee Assistance Program with free access to Mental Health Professionals for when times are tough.

  • Opportunities for career progression with early access to Brand Collective Internal Careers.



About Us

Brand Collective is one of Australia's most prominent apparel, footwear & sport groups. Our portfolio ranges from iconic heritage to timeless contemporary, from street culture to considered craftsmanship, and from private label to international luxury fashion brands.



We bring brands to life.



At Brand Collective our customers come from all walks of life, and so do we We value diversity and inclusion in all forms, thus hire based on capability and performance. If you feel like your skills align with the role and company culture, apply today

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