Rental Increase Evaluation Specialist

1 week ago

Melbourne, Victoria, Australia beBeeAssessment Full time $89,320 - $102,420

Our purpose is to make life better for Victorians and businesses.

The Rent Assessment Officer role plays a critical part in ensuring this goal is met. As a frontline service officer, you will be responsible for evaluating and responding to renter requests for Consumer Affairs Victoria (CAV) to investigate proposed rental increases from their rental provider.

This involves reviewing proposed rental increases and advising renters on whether the increase has been correctly calculated in line with the prescribed Notice of Rent Increase method. You will also identify and escalate renter requests where the proposed increase is deemed excessive or if the renter requests a formal rent increase investigation by CAV.

As a key member of our team, your responsibilities will include:

  • Reviewing and responding to renter requests for CAV's rent assessment and rent increase investigative services;
  • Initiating appropriate action on rental increase assessment/investigation requests to achieve a resolution within CAV's policies and procedures;
  • Updating and maintaining CAV's case management, registration, and file creation systems and content on CAV's knowledge management system when appropriate;
  • Identifying risks and effectively handling systemic and emerging issues by utilizing intelligence.

About You

To be successful in this role, you must possess:

  • Theoretical knowledge of CAV's regulatory approach and compliance policy;
  • Experience or sound knowledge of CAV's legislative enforcement activities, including a working knowledge of CAV's escalation framework;
  • Sound knowledge of the legislation and policies administered by CAV;
  • The ability to learn software packages.

What We Offer

We offer a dynamic and supportive work environment that fosters growth and development. Our team is committed to delivering exceptional outcomes and making a positive impact on the lives of Victorians and businesses.

Join us in this rewarding role and contribute to shaping the future of consumer affairs in Victoria.

Key Skills and Qualifications

To succeed in this role, you will require:

  • Strong analytical and problem-solving skills;
  • Excellent communication and interpersonal skills;
  • A high level of attention to detail and accuracy;
  • Ability to work effectively in a team environment;
  • Flexibility and adaptability in a fast-paced environment.

  • Rental Sales Coordinator

    1 week ago

    Melbourne, Victoria, Australia Onsite Rental Group Pty Ltd Full time

    **Introduction**:Onsite Rental Group is a national specialist equipment hire business that focuses on transparent and efficient hire solutions. We have over 30 years' experience in this industry across a range of industries including mining, oil & gas, construction, industrial, infrastructure, government and defence. With 500+ employees across 35+ branches...

  • Rental Sales Coordinator

    1 week ago

    Melbourne, Victoria, Australia Onsite Rental Group Pty Ltd Full time

    **Introduction**:Onsite Rental Group is a national specialist equipment hire business that focuses on transparent and efficient hire solutions. We have over 30 years' experience in this industry across a range of industries including mining, oil & gas, construction, industrial, infrastructure, government and defence. With 500+ employees across 35+ branches...

  • Rental Sales Coordinator

    7 days ago

    Melbourne, Victoria, Australia Onsite Rental Group Pty Ltd Full time

    **Introduction**:Onsite Rental Group is a national specialist equipment hire business that focuses on transparent and efficient hire solutions. We have over 30 years' experience in this industry across a range of industries including mining, oil & gas, construction, industrial, infrastructure, government and defence. With 500+ employees across 35+ branches...

  • Rental Property Specialist

    1 week ago

    Melbourne, Victoria, Australia beBeeRealEstate Full time $90,000 - $123,456

    Property Management ProfessionalMain Responsibilities:The Property Manager oversees the upkeep of rental properties, offering guidance to property owners, renters, and contractors.Engage with stakeholders to resolve disputes, attend tribunals, and negotiate rent increases.Coordinate routine maintenance tasks and prepare lease renewals for rental...

  • Evaluation Specialist

    1 week ago

    Melbourne, Victoria, Australia beBeeEvaluation Full time $85,000 - $110,000

    Evaluation Specialist RoleWe are seeking a highly skilled Evaluation Specialist to contribute to our evaluation activities. As an Evaluation Specialist, you will be responsible for evaluating improvements to regulatory functions, developing organisation-wide approaches to outcomes measurement, supporting the evaluation of grants programs, refining and...

  • Rental Portfolio Expansion Specialist

    4 days ago

    Melbourne, Victoria, Australia beBeeDevelopment Full time $90,000 - $125,000

    Job TitleRental Portfolio ManagerWe are seeking a results-driven Rental Portfolio Manager to drive growth and expansion in the Melbourne market.The successful candidate will be responsible for developing and implementing strategies to increase our rental portfolio, identifying and securing new business opportunities, and generating leads for new property...

  • Rental & Studio Support Specialist

    1 week ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $50,000 - $60,000

    Rental & Studio Support SpecialistThis casual role is ideal for someone who thrives in a dynamic environment and provides exceptional customer care. As a Rental & Studio Support Specialist, you will be responsible for maintaining and managing client assets, liaising with studio clients, and setting up and resetting the studio.About the RoleDeliver technical,...

  • Rental Portfolio Strategist

    4 days ago

    Melbourne, Victoria, Australia beBeePropertyDeveloper Full time $80,000 - $120,000

    Role OverviewWe are seeking an accomplished professional to spearhead our rent roll growth and expand the rental portfolio.The ideal candidate will develop strategies to increase revenue, identify and secure new business opportunities, monitor market trends, and build relationships with key stakeholders.Develop comprehensive growth plans for the rent roll...

  • Evaluation Specialist

    1 week ago

    Melbourne, Victoria, Australia beBeeEvaluation Full time $90,000 - $130,000

    Job Opportunity: Evaluation SpecialistThis role supports the design and implementation of comprehensive evaluation strategies for national health promotion campaigns and projects.Develop formal evaluation plans, monitor campaign progress through analytics and stakeholder feedback.Design, collect and analyze qualitative and quantitative data to inform program...

  • Rental Portfolio Growth Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeDevelopment Full time $130,000 - $200,000

    Business Development RoleWe are seeking a Business Development professional to join our team. The ideal candidate will have a proven track record of success in leasing business development, with strong knowledge of the Melbourne real estate market.The successful candidate will be responsible for growing our rental portfolio by attracting new clients and...