Rental & Studio Support Specialist

1 week ago


Melbourne, Victoria, Australia beBeeCustomerService Full time $50,000 - $60,000
Rental & Studio Support Specialist

This casual role is ideal for someone who thrives in a dynamic environment and provides exceptional customer care. As a Rental & Studio Support Specialist, you will be responsible for maintaining and managing client assets, liaising with studio clients, and setting up and resetting the studio.

About the Role
  • Deliver technical, practical, and administrative support to clients and team members
  • Maintain lighting, camera, and digital equipment
  • Prepare and service equipment for shoots, including deliveries
  • Take phone, internet, and walk-in enquiries and bookings
Main Responsibilities
  1. Maintaining and managing client assets
  2. Client-facing position within our rental and studio department
  3. Maintaining lighting, camera, and digital equipment
  4. Preparing and servicing equipment for shoots, including deliveries
  5. Taking phone, internet, and walk-in enquiries and bookings
  6. Administration including quoting, processing payments, and invoicing
  7. Liaising with studio clients
  8. Studio setup and reset
Essential Skills
  • Detailed knowledge of cinema equipment and processes
  • Exceptional customer service skills
  • Self-motivated, organised, and a team player
  • Great attention to detail
  • Valid driver's license required
What We Offer

We provide ongoing technical training as well as access to equipment and the studios at the end of the trial period. Recent graduates are welcome to apply. We value an inclusive and diverse workforce and encourage applicants to bring their authentic selves to work.



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