Business Development Associate

2 weeks ago

Parkville, Victoria, Australia Genpact Full time

Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

We are seeking a highly skilled and motivated individual to join our team as a Management Trainee - Customer Care Credit Assessment. The successful candidate will be responsible for managing workflow, completing credit verification checks, and ensuring adherence to lending policies to maintain an acceptable level of risk.

Key Responsibilities:

  • Manage workflow from a central queue in a timely manner
  • Complete credit verification checks to ensure application input meets bank policies and responsible lending requirements
  • Manage the end-to-end assessment of the lending process through to decision
  • Prepare files and ensure all required documentation is included in submissions
  • Understand key requirements of credit to ensure lending applications are completed in line with bank policies
  • Understand computer systems to ensure records accurately reflect customer position
  • Work with the Credit team to ensure objectives are met in a timely manner
  • Adhere to compliance regulations and manage any potential risks
  • Contribute to process improvement and quality framework
  • Liaise with third-party brokers, clients, and stakeholders

Qualifications:

Minimum Qualifications / Skills:

Graduate/Bachelor's/Equivalent

Preferred Qualifications/ Skills:

  • Tertiary education within business/financial services
  • Prior experience in Retail Banking/Mortgage or Finance industry
  • Highly Proficient in working on MS Office suite
  • Strong written and verbal communication skills
  • Excellent Interpersonal skills
  • Excellent analytical and problem-solving skills
  • Good conceptual knowledge and strong exposure to Banking Mortgage Operations
  • Proficient in working in an agile environment and demonstrate high attention to detail
  • Capable of working independently on managing their respective portfolios and delivering it within their stipulated timelines
  • Capable of assisting the management by providing process improvement ideas to reduce waste and improve efficiency of the process

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