Community Connection Champion

1 week ago

Melbourne, Victoria, Australia beBeeCompassionate Full time $50,000 - $70,000

**Role Overview:**

This is an opportunity to make a positive impact on the lives of vulnerable individuals in our community. As a Community Phone Connect volunteer, you will play a vital role in providing reassurance and companionship to those who need it most.

The successful candidate will have strong communication skills, empathy, and a genuine desire to help others. You will be responsible for conducting scheduled well-being phone calls to clients, arranging shift coverage when necessary, and maintaining accurate records.

Key Responsibilities:

  • Contact registered participants according to your rostered schedule.
  • Arrange shift coverage if unable to fulfill your commitment.
  • Conduct weekly well-being calls with assigned clients.
  • Accurately record data in Carelink (training provided).
  • Maintain strict confidentiality and security of client records.
  • Follow all DPV Health procedures and guidelines.

Desired Skills and Experience:

  • Strong listening skills and ability to follow instructions.
  • Empathy for older individuals and people with disabilities.
  • Experience supporting the ageing community (professionally or personally).
  • Genuine desire to help others and promote social well-being.
  • Interest in working with individuals experiencing disability, ageing, or mental health challenges.
  • Team-oriented mindset with strong interpersonal skills.
  • Professional and respectful representation of the organisation.
  • Basic computer proficiency (training on Carelink provided).
  • Ability to handle sensitive information with discretion and confidentiality.
  • Strong organisational skills and attention to detail.

Benefits:

  • Supportive and inclusive environment: Join a team that values collaboration and personal growth.
  • Meaningful work: Make a lasting impact on the health and wellbeing of your community.
  • Ongoing training: Benefit from professional development opportunities.

Requirements:

  • Successful candidates will need to undergo a National Police Check.
  • A valid Working with Children Check.

We kindly request you include a covering letter, addressed to Nicola Matthews, detailing your motivation for joining this position, and highlighting the qualities you bring to this role.

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