Ground Station System Specialist

1 week ago

Canberra, ACT, Australia beBeeMaintenance Full time $121,235 - $154,552
Maintenance Technician Role

The Maintenance Field Service Representative plays a vital role in ensuring the highest level of service quality and customer satisfaction.

This position oversees and ensures that the ground station system remains functional for use by critical customers.

Key Responsibilities:
  • Collaborate with clients to resolve corrective maintenance issues
  • Provide guidance on preventive maintenance activities
  • Establish regular support service reviews
  • Coordinate with contractors for equipment calibrations
  • Address customer complaints promptly and professionally
  • Ensure systems, procedures, and methodologies support delivery of contract requirements
Required Qualifications:
  • Deep understanding of Satellite communications and best practices
  • Strong interpersonal and communication skills
  • Leadership abilities to guide and motivate teams
  • Able to multi-task and prioritize work objectives
  • Skilled at analyzing complex situations and proposing effective solutions

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