Sales and Customer Service Director

2 weeks ago

Brisbane, Queensland, Australia beBeeLeader Full time $80,000 - $120,000

Drive Sales and Customer Service Success

This is a challenging and rewarding role that will see you take on leadership responsibilities, drive sales improvements, and provide expert customer service to our retail and trade customers.

The ideal candidate will have strong leadership skills, excellent communication abilities, and a willingness to learn and grow with the company. You will play a key role in driving sales improvements, providing expert customer service, and promoting products to retail and trade customers.

We offer a competitive salary package, performance-based profit share incentives, paid birthday leave, well-being days, and generous team member discounts. Our rosters provide a great work-life balance, with every second weekend off. You will also participate in ongoing training programs to help you develop your skills and achieve your career goals.

Key Responsibilities:

  • Leadership and Team Development: Provide coaching and training to inspire and motivate your team, leading to improved sales and customer satisfaction.
  • Sales Improvement: Drive incremental sales growth across all sales channels, including retail, trade, and design.
  • Customer Service: Deliver exceptional professional customer service to our retail and trade customers, ensuring their needs are met and exceeded.
  • Trade Loyalty Program: Promote and expand our Trade Loyalty Program, increasing engagement and loyalty among our trade customers.
  • Health and Safety: Maintain high standards of health and safety within the workplace.

Requirements:

  • Experience: Minimum 2 years' experience in a retail or service environment, with a proven track record of delivering results.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to develop and motivate your team.
  • Energetic Approach: An energetic and enthusiastic approach to your work, with a willingness to learn and adapt.
  • Multitasking: Strong attention to detail, with the ability to multitask and prioritize tasks effectively.

About Us:

We are a household name that continues to grow year on year. We value our teams and treat everyone as part of the family. If you possess the qualities mentioned above and are looking for a new challenge, we would love to hear from you.

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