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Operations Team Lead

2 weeks ago

Brisbane, Queensland, Australia beBeeOperations Full time $90,000 - $120,000

Job Title: Operations Team Lead

As the leader of a high-performing team, you will be responsible for delivering operational excellence and providing exceptional customer service. Your team's success will depend on your ability to coach, mentor, and motivate your team members to achieve their best.

Key responsibilities include monitoring and evaluating team performance, reviewing individual performance, and identifying areas for improvement. You will also collaborate with cross-functional teams to ensure seamless experiences for customers and stakeholders.

To succeed in this role, you will have:

  • At least 3 years of leadership experience in Financial Services or a related industry, with skills in workforce planning, resource management, coaching, and performance improvement.
  • Minimum 5 years experience in Operations, with a good understanding of home lending and settlements, including cross-state requirements.
  • Knowledge of home settlement platforms, such as PEXA, is advantageous.
  • Experience leading change, influencing across units, and representing your team in strategic discussions.
  • Diploma in Leadership or a related Financial Services field.

What We Offer:

A dynamic and supportive work environment, opportunities for professional growth and development, and a competitive remuneration package.