
Help Desk Support Specialist
1 week ago
Working in a hybrid environment, you will have the opportunity to collaborate with a wider customer service team. This involves providing professional and accurate support to industry specialists and government contacts.
As part of our team, you will be working on a mix of remote and office-based projects. Your day-to-day tasks will include maintaining confidential information and documentation, as well as upkeeping our database and CRM system.
**Requirements**:
- Experience within a contact centre environment or high volume customer service over the phone is essential.
- Knowledge in areas such as public health, regulation, policy, and legal would be beneficial.
**Your Skills:**
- Excellent written and verbal communication skills are required.
**What We Offer:**
We offer ongoing development and career growth opportunities for all our team members. Our hybrid work arrangement allows for flexibility and work-life balance. You will also have the chance to develop your skills in a dynamic and supportive team environment.
Our company culture values teamwork, collaboration, and open communication. We strive to create a positive and inclusive workplace where everyone feels valued and respected.
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