System and Database Administrator

2 weeks ago

Redfern, New South Wales, Australia The Salvation Army Full time

About the Role

We are seeking a Max Term Full Time (1 year) Systems and Database Administrator, tasked with providing a truly exceptional, customer-focused service to drive excellence and performance.

Purpose:

The ideal candidate will support The Salvation Army Aged Care (TSAAC) implementation of the Aged Care Residential and Client Management Systems, development and database management, system processes and related information management.

Key Responsibilities:

  • Engage with a range of internal and external business and technical stakeholders to understand and evaluate key requirements and support the delivery of effective solutions to satisfy those requirements.
  • Assist in coordinating a range of project delivery and perform business as usual tasks such as assessment of issues, auditing, tracking, reporting and support.
  • Preparing reports by collecting, analysing, and summarising information.
  • Conduct workshops, elicit, and document all findings in clear, easily understandable products.
  • Responsible for the knowledge transfer of business implications to the project managers.
  • Keep accurate and complete records of personal work activities in accordance with governance and project management requirements and the TSA's records, information security and privacy policies and requirements.

Requirements:

  • Applied experience working with information systems, related field or equivalent work experience.
  • Experience with major healthcare software packages (e.g. i-Care, Alayacare, Lee-Care, ComCare and alike), including business processes related to Home Care Packaging and NDIS, etc.
  • Solid experience in a range of software including Excel (Advanced), Visio and various Project-related tools.
  • Proven project management reporting skills.
  • Hands-on testing experience within an entire range of testing including UAT, acceptance and system testing, both manual and automated testing.
  • Experience in logging and tracking defects from open to close, using an issue tracking tool.

Education Qualifications:

  • Bachelor of Computer Sciences or equivalent IT industry qualifications.
  • Experience in SQL Databases and Report Writing (Power BI preferred).
  • Project Management certifications and/or experience is desirable.
  • ITIL V3 Foundation Certification desirable.
  • Experience with O365 is preferred.

What We Offer:

  • As a registered NFP, we offer our eligible employees real and meaningful benefits such as;
  • NFP salary packaging ($15,900 tax-free) plus meals and entertainment benefit ($2,650).
  • Flexible working conditions.
  • Health, fitness and financial discounts/benefits.
  • Paid parental leave - 12 weeks.
  • Up to 8 weeks leave per year through our purchase leave scheme.
  • Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity.
  • Purpose-driven career which has positive social and sustainable outcomes.
  • Employee Assistance Program - Independent confidential counselling service.
  • Opportunity for career development.
  • An inclusive culture of dedicated, passionate and professional team members.
  • Positively supporting and impacting the lives of others through your career contribution.

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