Fleet Operations Specialist

9 hours ago

Melbourne, Victoria, Australia beBeeEfficiency Full time $80,000 - $120,000
Job Overview:

Fleet Controller is accountable for the safe and cost-effective control of all on-road activities. The role involves overseeing daily operations, working closely with Branch operations to ensure exceptional customer service and meet Service Level Agreements (SLAs).

Key Responsibilities:
  • Contribute to meeting and exceeding customer SLA and operational KPI
  • Provide feedback to improve operational and financial performance
  • Coordinate daily activities of on-road employees
  • Attend to fleet-related queries, escalations, issues nationally and communicate with relevant stakeholders
  • Build strong relationships with customers and drivers to ensure smooth operations
Requirements:
  • Optimize fleet operations for maximum efficiency and performance
  • Understand generic fleet management systems
  • Understand technical and maintenance aspects of vehicles and equipment
  • Analyse and report data trends
  • Develop strong interpersonal and communication skills

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