Luxury Client Relations Director

1 month ago

Sydney, New South Wales, Australia Tiffany & Co. Full time
Director, Client Relations

As a key member of our team, you will be responsible for developing and executing strategies to attract, convert, and retain high-value clients within the luxury market.

Key Responsibilities:
  • Lead the Private Client, Client Relations, and High Jewelry team to deliver on our strategic ambitions.
  • Collaborate with retail teams to drive high-jewelry assortment and sales across the market.
  • Establish strategic partnerships to create personalized client experiences.
  • Utilize client data insights to inform local action plans and improve customer growth and retention.
About You:

You are a passionate leader with excellent interpersonal skills, able to cultivate meaningful relationships with clients and colleagues alike. If you have an eye for luxury trends and are creative in nature, this role may be your next career milestone.

Requirements:
  • 10+ years of experience managing private clients for luxury brands.
  • Proven event management expertise.
  • Extensive people leadership experience with a knack for coaching teams towards success.
  • In-depth understanding of luxury trends across ANZ.
  • Strong commercial and financial acumen.
Preferred Qualifications:
  • Previous experience within the luxury jewelry industry.
  • GIA certification or equivalent knowledge.
Why Tiffany & Co.?
  • Generous salary & bonus, incentives employee discounts and milestone gifts.
  • High performing, fun and dynamic team.
  • Culture focused on people, innovation and growth.
  • Endless career opportunities with the largest luxury group - LVMH.
  • Never-ending training and individual up-skilling opportunities.

  • Luxury Client Relations Director

    4 weeks ago

    Sydney, New South Wales, Australia Tiffany & Co. Full time

    Job Title: Luxury Client Relations DirectorAbout the Role:We are seeking a highly skilled and experienced Luxury Client Relations Director to join our team at Tiffany & Co. As a key member of our Private Client, Client Relations and High Jewelry team, you will be responsible for developing and implementing strategies to attract, convert, and retain High...

  • Luxury Client Relations Director

    4 weeks ago

    Sydney, New South Wales, Australia Tiffany & Co. Full time

    {"title": "Director, Client Relations", "description": "Key ResponsibilitiesDevelop and execute comprehensive strategies to attract, convert, and retain high-value clients within the luxury market.Provide leadership and guidance to the Private Client, Client Relations, and High Jewelry teams to drive strategic ambitions.Collaborate with retail teams to drive...

  • Luxury Client Relations Director

    3 weeks ago

    Sydney, New South Wales, Australia Tiffany & Co. Full time

    {"title": "Director, Client Relations", "description": "Key ResponsibilitiesDevelop and execute comprehensive strategies to attract, convert, and retain high-value clients within the luxury market.Provide leadership and guidance to the Private Client, Client Relations, and High Jewelry teams to drive strategic ambitions.Collaborate with retail teams to drive...

  • Luxury Client Strategist

    10 hours ago

    Sydney, New South Wales, Australia Havas Group Full time

    About the RoleThe Senior Account Director will be responsible for leading the luxury portfolio, including some of Australia's most established luxury brands. This role will involve establishing and growing our clients' brands in their respective fields, including automotive, travel, and alcohol brands.The ideal candidate will have a passion for the latest...

  • Luxury Store Director

    1 month ago

    Sydney, New South Wales, Australia Miller Leith Full time

    Job Title: Luxury Store DirectorMiller Leith is seeking a seasoned Store Director to lead our luxury retail store in Sydney. As a key member of our team, you will be responsible for driving exceptional customer experiences, managing daily operations, and overseeing CRM and client engagement initiatives.Key Responsibilities:Lead a high-performing team to...

  • Director of Client Experience

    1 month ago

    Sydney, New South Wales, Australia Tiffany & Co Full time

    About the RoleWe are seeking a seasoned professional to lead our client relations efforts in Australia and New Zealand. As the Director of Client Experience, you will be responsible for crafting unforgettable experiences for our high-value clients.Key Responsibilities:Develop and execute strategies to attract, convert, and retain high-value clients within...

  • Director of Client Experience

    4 weeks ago

    Sydney, New South Wales, Australia Tiffany & Co Full time

    About the RoleWe are seeking a seasoned professional to lead our client relations efforts in Australia and New Zealand. As the Director of Client Experience, you will be responsible for crafting unforgettable experiences for our high-value clients.Key Responsibilities:Develop and execute strategies to attract, convert, and retain high-value clients within...

  • Director of Client Experience

    4 weeks ago

    Sydney, New South Wales, Australia Tiffany & Co Full time

    About the RoleWe are seeking a seasoned professional to lead our client relations efforts in Australia and New Zealand. As the Director of Client Experience, you will be responsible for crafting unforgettable experiences for our high-value clients.Key Responsibilities:Develop and execute strategies to attract, convert, and retain high-value clients within...

  • Luxury Store Director

    2 months ago

    Sydney, New South Wales, Australia Miller Leith Full time

    About the RoleWe are seeking a seasoned Store Director to lead our flagship boutique in Sydney and drive exceptional customer experiences for our luxury brand.Key ResponsibilitiesLead a high-performing team to elevate the in-store experience and deliver outstanding customer service, aligning with our brand's reputation for excellence.Oversee CRM and client...

  • Luxury Store Director

    4 weeks ago

    Sydney, New South Wales, Australia Miller Leith Full time

    About the RoleWe are seeking a highly experienced and motivated Store Director to lead our luxury retail store in Sydney. As a key member of our team, you will be responsible for driving exceptional customer experiences, managing daily operations, and overseeing sales and profitability.Key ResponsibilitiesLead and develop a high-performing team to deliver...

  • Strategic Account Director

    10 hours ago

    Sydney, New South Wales, Australia Havas Media Group Spain SAU Full time

    About the Role:We are seeking a Senior Account Director to join our Luxury PR team at Havas Media Group Spain SAU. As a Senior Account Director, you will be responsible for leading our luxury portfolio and establishing and growing our clients' brands in the luxury market.About the Responsibilities:Develop and lead strategic plans to drive luxury brand growth...

  • Director of Client Experience

    1 month ago

    Sydney, New South Wales, Australia Tiffany & Co Full time

    About the RoleWe are seeking a seasoned professional to lead our client relations efforts in Australia and New Zealand. As the Director of Client Experience, you will be responsible for crafting unforgettable experiences for our high-value clients.Key Responsibilities:Develop and execute strategies to attract, convert, and retain high-value clients within...

  • Product Design Manager

    2 weeks ago

    Sydney, New South Wales, Australia Luxury Escapes Full time

    Product Design ManagerLuxury Escapes is seeking a highly skilled Product Design Manager to lead our design team in creating exceptional digital experiences for our customers. As a key member of our product team, you will be responsible for driving the creative strategy for our new product, delivering features that delight and engage our customers.Key...

  • Luxury Store Director

    3 weeks ago

    Sydney, New South Wales, Australia Miller Leith Full time

    About the RoleThe Company is seeking a dynamic and experienced Store Director to lead an established team and drive exceptional customer experiences in a world-renowned luxury brand with a prominent flagship boutique in Sydney.Key ResponsibilitiesLead, inspire, and motivate a high-performing team to elevate the in-store experience and deliver outstanding...

  • Senior Frontend Engineer

    3 weeks ago

    Sydney, New South Wales, Australia Luxury Escapes Full time

    About the RoleWe are seeking a Senior Frontend Engineer to join our Loyalty team at Luxury Escapes. As a key member of our cross-functional team, you will be responsible for delivering features and enhancements relating to the new Luxury Escapes Platform.Our team is passionate about creating an unparalleled travel loyalty program that truly resonates with...

  • High Jewellery Specialist

    6 days ago

    Sydney, New South Wales, Australia Luxury Careers Full time

    {"Key Responsibilities": "Sales DevelopmentDrive business growth in the Sydney high jewellery market by capitalizing on sales opportunities.Collaborate with the Boutique Manager to implement growth strategies and maximize walk-in opportunities.Cultivate the VIP client database and coordinate with headquarters for seamless service on high-end product...

  • Client Relations Centre Ambassador

    1 month ago

    Sydney, New South Wales, Australia Cartier Full time

    About the RoleWe are seeking a skilled and customer-focused individual to join our Cartier team as a Client Relations Centre Ambassador. As a key member of our team, you will be responsible for delivering exceptional customer service and sales experience to our clients.Key ResponsibilitiesHandle both inbound and outbound customer contact to provide timely...

  • Senior Frontend Engineer

    2 weeks ago

    Sydney, New South Wales, Australia Luxury Escapes Full time

    About the RoleWe are seeking a highly skilled Senior Frontend Engineer to join our team at Luxury Escapes. As a key member of our cross-functional team, you will be responsible for designing and developing scalable and high-performing systems that meet business needs and deliver value to customers.Key Responsibilities* Deliver features and enhancements...

  • Client Relations Centre Ambassador

    1 month ago

    Sydney, New South Wales, Australia Cartier Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our Cartier team as a Client Relations Centre Ambassador. As a key member of our team, you will be responsible for delivering exceptional customer service and sales experience to our clients.Key ResponsibilitiesHandle both inbound and outbound customer contact to provide...

  • Store Director

    2 weeks ago

    Sydney, New South Wales, Australia The Talent Mill Full time

    Job Title: Store Director - Luxury Fashion LeaderAbout the Role:The Store Director - Luxury Fashion Leader will be responsible for leading a team of Senior Client Advisors and Client Advisors in a Flagship Sydney boutique. The ideal candidate will have a strong background in luxury customer service, CRM, and VIP building experience.Key Responsibilities:Set...