Libraries Customer Service Officer

4 weeks ago


Bunbury, Western Australia City of Bunbury Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Libraries Customer Service Officer in a part-time permanent position based at the City of Bunbury Libraries.

As a key member of our team, you will deliver a high-quality, innovative, customer-first service to the City of Bunbury community. You will promote and assist the public in using library services that are delivered via online and digital technologies.

Key responsibilities include:

  • Providing exceptional customer service to the community
  • Assisting with general library duties
  • Promoting and assisting the public in using library services
  • Working collaboratively with the team to achieve goals

About You

We are looking for an enthusiastic and community-minded individual with a strong customer service ethos. You will have excellent communication and interpersonal skills, and be able to work independently and as part of a team.

What We Offer

In exchange for your hard work, you'll be rewarded with a competitive salary of $33.25 per hour (excluding superannuation). You'll also be joining a fun and supportive team working with you to achieve the same goals.

What Do You Need?

  • Excellent customer service skills
  • A high level of interpersonal and communication skills
  • Outstanding organisational skills
  • Ability to think analytically and problem solve
  • Well-developed information technology skills

A National Police Clearance and Working with Children Check is required for this position and to be supplied at interview stage or upon commencement of employment with the City.



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