Customer Service Specialist for Library Operations

6 days ago


Bunbury, Western Australia City of Bunbury Full time

Located in the heart of the Southwest, the City of Bunbury offers a diverse and vibrant community with exciting opportunities. As a customer-focused individual, you will be responsible for delivering high-quality service to our community.

About the Role

This part-time permanent position is based at the City of Bunbury Libraries, where you will work closely with our team to promote and assist the public in using library services.

You will be expected to perform general library duties, including assisting customers, promoting library services, and working with online and digital technologies.

We are seeking an enthusiastic and flexible individual who can adapt to changing circumstances and prioritize tasks effectively.

About You
  • You have excellent customer service skills and a strong ability to communicate effectively.
  • You possess a high level of interpersonal and organisational skills, enabling you to work collaboratively with others.
  • You are able to think analytically and problem-solve, making sound decisions in a fast-paced environment.
  • You have well-developed information technology skills and are comfortable working with digital tools.

A National Police Clearance and Working with Children Check are required for this position.

What We Offer

In exchange for your hard work, you'll receive a competitive salary of $33.25 per hour (excluding superannuation) and the opportunity to join a fun and supportive team.



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