Shift Leader

4 weeks ago


East Maitland, New South Wales, Australia Guzman Y Gomez Full time
About Us

Guzman y Gomez Mexican Kitchen is a leading fast-food chain in Australia, committed to serving the freshest fast food with the best local ingredients.

Job Description

The Shift Leader is a key role in our team, responsible for leading the team during specific periods of trade and motivating and engaging the team on shift. You will be leading the team through busy service periods, crew training, and proactively improving guest experience.

Key Responsibilities
  • Lead the team during busy service periods and motivate and engage the team on shift
  • Proactively improve guest experience through effective communication and problem-solving
  • Develop and implement strategies to improve team performance and productivity
  • Collaborate with other team members to achieve business objectives
Requirements
  • Experience leading or supervising a team within a busy environment
  • Experience delivering exceptional customer service
  • Completed or willingness to complete Food Safety Supervisor certificate
  • Completed or willingness to undertake Responsible Service of Alcohol course
What We Offer
  • Free uniform
  • Flexible work hours
  • Crew team building activities and competitions
  • Discounted meals
  • Cultural celebrations – Day of the Dead and Cinco de Mayo

We're committed to creating a positive and inclusive work environment where our team members can thrive. If you're passionate about delivering exceptional customer service and leading a high-performing team, we'd love to hear from you.


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