Operational Liaison Specialist

2 weeks ago


Sydney, New South Wales, Australia NielsenIQ Full time

Job Summary

We are seeking an experienced Operational Liaison Specialist to join our team at NielsenIQ. This role will be responsible for translating client needs into technical specifications and managing work priorities.

Key Responsibilities

  • Act as the primary point of contact for Client Service and Operations teams, managing communication and workflow.
  • Capture and interpret client requirements, working with stakeholders to provide solutions.
  • Manage client deliverables, ensuring timely and high-quality execution.
  • Develop and maintain relationships with senior members of NielsenIQ and major manufacturing clients.
  • Collaborate with the quality team to improve processes and resolve client quality issues.

Requirements

  • 1-2 years' experience in an operational or client-facing role.
  • Strong technology skills, including MS Office.
  • Excellent communication and relationship-building skills.
  • Good business acumen and problem-solving abilities.

About NielsenIQ

At NielsenIQ, we deliver the most complete understanding of consumer buying behavior, revealing new pathways to growth. We are an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.

Our Commitment to Diversity and Inclusion

We are committed to reflecting the diversity of our clients, communities, and markets within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products.



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