Patient Care Coordinator

5 days ago

Perth, Western Australia beBeeReception Full time $55,000 - $85,000

We are seeking a highly skilled and customer-focused individual to fill the role of Medical Receptionist. This is an exciting opportunity for someone who is eager to learn, driven, resilient and empathetic, whilst also possessing a strong background in customer service.

  • As a Medical Receptionist, you will be responsible for managing phone enquiries, scheduling appointments, and providing exceptional customer service to our patients.

This role involves managing all phone enquiries in a timely, professional and confidential manner. You will also be responsible for front of house reception, greeting patients upon arrival, and ensuring the reception and waiting area is clean and presentable at all times.

The ideal candidate will possess strong customer service and patient focus skills, as well as excellent time management and organisational skills. A high level of attention to detail and confidentiality is also essential.

  • Responsibilities include:
    • Scheduling appointments for patients and referrers
    • Issue patient invoices/receipts and process Medicare rebates as required
    • Enter and update patient registration details

We offer a supportive team environment and opportunities for growth and development. If you are a motivated and enthusiastic individual with a passion for delivering exceptional customer service, we would love to hear from you.

Benefits

This is an outstanding opportunity to join a dynamic team and make a real difference in the lives of our patients. As a Medical Receptionist, you will have the opportunity to work autonomously, as well as part of a team, and develop your skills and knowledge in a fast-paced clinical environment.

Requirements
  • A strong customer service background
  • Eagerness to learn and develop new skills
  • Excellent time management and organisational skills
  • A high level of attention to detail and confidentiality

We value diversity and inclusion in the workplace and welcome applications from individuals who share our commitment to delivering exceptional patient care.

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