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Family Support Worker

2 months ago

Canberra, ACT, Australia Marymead Child & Family Centre Full time
About the Role

We are seeking a dedicated and compassionate Family Worker to join our team at Marymead Child & Family Centre. As a Family Worker, you will play a vital role in providing supervised contact services that are impartial, trauma-informed, and child-centered.

Key Responsibilities
  • Conduct supervised visits and changeovers with children and their families.
  • Transport children to and from visits, including occasional interstate travel.
  • Write observational reports of visits according to program guidelines.
  • Maintain confidentiality of all clients within the parameters of duty of care.
  • Attend and contribute to team meetings and professional development.
  • Ensure administrative standards are maintained in accordance with the program and organisation's policies.
Requirements
  • Minimum Certificate III in Community Services, Early Childhood, or equivalent.
  • Demonstrated commitment to working within a person and child safety framework that is client-centered and trauma-informed.
  • Excellent relationship-building skills to maintain effective client relationships.
  • Proven experience and ability to respond appropriately to critical incidents and to clients presenting with complex needs.
  • Good verbal and written communication skills, and good time management skills.
  • Computer literacy skills, including a working knowledge of Microsoft Outlook, Word, Excel, and simple databases.
What We Offer
  • A rewarding opportunity to make a positive difference in people's lives.
  • A generous salary packaging option.
  • Free parking.
  • Professional development in a family-friendly environment.