Hospitality Operations Manager

1 week ago


Gold Coast, Queensland, Australia Grill'd Full time
About Grill'd

Grill'd is not just about serving delicious burgers; it embodies a unique experience characterized by a vibrant atmosphere, outstanding customer service, and genuine hospitality. With over 150 community-focused restaurants across Australia and plans for further international growth, Grill'd is a dynamic and expanding organization.

Key Responsibilities of the Restaurant Manager:
  • Inspire and lead a diverse team of 20-50 individuals to boost sales and enhance team engagement.
  • Collaborate closely with Area Managers to maintain high operational standards, including staff scheduling, recruitment, and inventory management.
  • Facilitate team development through regular performance evaluations and constructive feedback.
  • Oversee financial operations, including profit and loss statements, budgeting, and key performance indicators.
  • Engage with the local community to promote and implement the local matters initiative.
Qualifications:
  • A minimum of 6 years of leadership experience in hospitality or entertainment settings.
  • Demonstrated success in leading high-performing teams.
  • Strong analytical capabilities with a background in budget management and report generation.
  • Highly organized and able to thrive in a fast-paced work environment.
  • A customer-focused mindset with the ability to empower and motivate teams.
Benefits of Working at Grill'd:
  • Comprehensive onboarding program and leadership development workshops.
  • Career advancement opportunities within the organization.
  • Attractive annual performance-based bonus.
  • Potential for international career growth and innovation.
  • A company culture that prioritizes environmental sustainability and community engagement.
  • Flexible shift patterns, with no overnight work required.
Next Steps:

If you are prepared to embrace the responsibilities of a Restaurant Manager at Grill'd, we encourage you to consider this opportunity. Candidates selected for further evaluation will be contacted for an initial phone interview. Please be aware that a National Police check and full working rights in Australia are prerequisites.



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