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Hospitality Operations Manager

2 months ago


Gold Coast, Queensland, Australia Grill'd Full time
About Grill'd

Grill'd is not just about serving mouth-watering burgers; it embodies a complete dining experience characterized by a vibrant atmosphere, outstanding customer service, and warm hospitality. With over 150 community-focused establishments across Australia, including an international location in Bali, Grill'd is on a path of continuous growth.

Key Responsibilities of the Restaurant Manager:
  • Inspire and lead a diverse team of 20-50 individuals to boost sales and enhance team engagement.
  • Collaborate with Area Managers to maintain high operational standards, overseeing staffing, recruitment, and inventory management.
  • Facilitate team development through consistent performance evaluations and constructive feedback.
  • Oversee financial management aspects, including profit and loss statements, budgeting, and key performance indicators.
  • Engage with the local community to promote the local matters initiative.
Qualifications:
  • A minimum of 6 years of leadership experience in hospitality or entertainment settings.
  • A proven history of successfully leading high-performing teams.
  • Strong analytical capabilities with experience in budget management and report generation.
  • Highly organized and adaptable in a fast-paced work environment.
  • A customer-focused mindset with the ability to empower and motivate teams.
Benefits of Working at Grill'd:
  • Comprehensive onboarding and leadership development programs.
  • Career advancement opportunities within the organization.
  • Attractive annual performance-based bonuses.
  • Potential for international career growth and innovation.
  • A company culture that prioritizes environmental sustainability and community engagement.
  • Flexible shift patterns with no overnight work required.
Application Process:

If you are prepared to embrace the responsibilities of a Restaurant Manager at Grill'd, we encourage you to submit your application. Shortlisted candidates will be contacted for an initial phone interview. Please be aware that a National Police check and full working rights in Australia are prerequisites.