High Performance Network Optimization Specialist

3 weeks ago

Sydney, New South Wales, Australia Youi Full time
About the Role

We are seeking a highly skilled Network Repairer Performance Consultant to join our team at Youi. This is an exciting opportunity to be part of a fast-growing company with plenty of career development opportunities.

Key Responsibilities
  • Analyse vehicle performance data and collaborate with motor assessors and repairer networks to drive efficiency, reduce repair times, and deliver cost-effective, high-quality outcomes.
  • Manage a group of network smash repairers to ensure seamless operations and exceptional customer service.
  • Oversee the quality of the claims process to guarantee compliance with legislation and minimize potential risks.
  • Detect and prevent fraud, ensuring the integrity of our processes and protecting our customers' interests.
  • Achieve fast turnaround times and control costs while maintaining exceptional quality standards.
About You

To succeed in this role, you will need:

  • A motor trade qualification in Panel Beating and/or Spray Painting, which is essential for this position.
  • Experience in a similar role will be highly valued, as it demonstrates your understanding of the industry and its complexities.
  • The ability to build strong relationships with stakeholders, including motor assessors and repairer networks.
  • Prior experience with Audanet (a plus) will enhance your skills and knowledge in this area.
Culture and Benefits

We offer a range of benefits that make us stand out from the rest:

  • A fully maintained company car, fuel card, and the latest mobile business tools to support your success.
  • A 9-day fortnight roster, where you enjoy every second Friday off, providing a great work-life balance.
  • 22 Days Annual Leave, plus volunteer leave and annual salary reviews, demonstrating our commitment to your well-being and career growth.
  • A culture of high performance and autonomy in a supportive and fun team environment, where you can thrive and contribute to our mission.
  • A very attractive bonus incentive, allowing you to earn above your salary and share in our success.
  • Diverse career and development opportunities available, enabling you to grow professionally and personally.
  • An award-winning health and well-being program, prioritizing your physical and mental health.
About Youi

We're not like other companies. We're innovative, dynamic, and passionate about revolutionising the insurance industry. With over 2,200 employees and big plans for continued growth, we're always looking for fresh talent to join our team and help shape the future.

We value diversity, individuality, and the unique perspectives that every employee brings. Our core values of being dynamic, human, honest, and passionate shine through in everything we do. If you're looking for a place where you can be yourself and grow, think Youi.

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