Music Equipment Sales Associate

7 days ago


Melbourne, Victoria, Australia Long & McQuade Limited Full time
Job Summary

We are seeking a highly motivated and experienced Music Equipment Sales Associate to join our team at Long & McQuade Limited. As a key member of our sales team, you will be responsible for providing exceptional customer service, demonstrating and educating customers on our products, and driving sales growth.

Key Responsibilities
  • Customer Service: Assist customers in selecting the right music equipment and gear for their needs, providing expert advice and guidance to ensure a positive shopping experience.
  • Product Knowledge: Stay up-to-date on the latest music equipment and gear, including digital mixers, DJ equipment, and lighting systems, to effectively demonstrate and recommend products to customers.
  • Sales and Merchandising: Meet or exceed sales targets by identifying and capitalizing on sales opportunities, and maintaining a visually appealing and organized store environment.
  • Problem-Solving: Troubleshoot customer issues and concerns, using a customer-centric approach to resolve problems and ensure customer satisfaction.
  • Teamwork: Collaborate with colleagues to achieve sales goals, share knowledge and best practices, and contribute to a positive and supportive team environment.
Requirements
  • Music Industry Experience: Must have a strong background in the music industry, with experience playing at least one instrument or working as a sound engineer.
  • Product Knowledge: Must have in-depth knowledge of music equipment and gear, including digital mixers, DJ equipment, and lighting systems.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with customers, colleagues, and management.
  • Physical Demands: Ability to lift up to 65 lbs (30kg) and work in a fast-paced environment.
  • Availability: Must be available to work weekdays, weeknights, and weekends, including evenings and holidays.


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