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Customer Service Expertise
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Sydney, New South Wales, Australia beBeeCustomerService Full time $90,000 - $110,000Job Title: Customer Service ExpertiseOverviewWe are seeking a skilled and customer-focused professional to join our team as a Customer Service Expert. The ideal candidate will be responsible for providing exceptional support to clients, brokers, and other stakeholders, ensuring timely resolution of inquiries and issues.Key Responsibilities:Provide accurate...
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Customer Service Expertise
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Customer Service Expertise
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Customer Service Expertise
3 weeks ago
As a skilled Customer Service Representative, you will play a key role in cultivating relationships with customers and delivering exceptional service. The ideal candidate will possess strong communication skills, a passion for customer satisfaction, and the ability to work effectively in a fast-paced environment.
Key Responsibilities:- Manage customer inquiries and provide timely resolutions
- Process purchase orders and ensure smooth order fulfillment
- Collaborate with internal teams to anticipate project timelines and scheduling issues
- Identify and proactively address potential shipment delays
- Monitor shipment schedules to ensure timely delivery or pick-up
- Diploma/Degree in Business or related field
- Minimum 3 years of experience in Customer Service or Order Fulfillment
- Knowledge of SAP system is an asset
- Excellent communication skills and telephone etiquette
- Strong teamwork orientation and adaptability
This is an exciting opportunity to join a dynamic team and contribute to the success of our organization. If you are a motivated and customer-focused individual, we encourage you to apply.
