Frontline Team Manager

1 week ago


Walgett, Australia beBeeCustomer Full time $1,320 - $1,612

Job Title: Senior Customer Service Officer 1320 - 1612 / week Lead a frontline customer service team

Our organisation operates in a diverse and unique region of New South Wales, rich in history and natural beauty. The area offers the best of outback living with open skies, a strong sense of community, and endless opportunities to explore.

Key Responsibilities
  • Manage a small team, handle complex enquiries, and ensure the smooth operation of our customer service functions.
  • Deliver consistent, high-quality service across all channels, upholding values and commitment to community engagement.
Requirements
  • Proven experience delivering professional customer service across phone, email, and in-person interactions.
  • Strong conflict resolution skills to manage complex or sensitive enquiries.
  • Demonstrated ability to lead and support a small team in a busy front-office environment.
  • Solid knowledge of records management principles with a focus on compliance, privacy, and accuracy.

This is a critical role for an organisation committed to transparency, teamwork, and delivering positive outcomes for the community.



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