Centre Manager

3 days ago


Townsville City Center, Queensland, Australia The Salvation Army Full time

About the Role

We are seeking a values-driven Centre Manager who will strategically develop and manage client-centred service delivery, operations, and people of Townsville AOD Service to ensure an inclusive service is provided in an efficient, effective, and safe manner.

Key Responsibilities

  • Oversee service delivery ensuring quality service delivery and that participants receive services in a timely manner, appropriate case management, assessment and referral, education and support within a client-focused recovery framework, in line with The Salvation Army's (TSA) AOD model of care.
  • Ensure services are inclusive, accessible and responsive for our diverse participants
  • Delivery of state agendas and operational/local plans aligned to national agendas
  • Oversight of practice and service delivery
  • Line management & supervision of staff
  • Ensure recruitment of quality & qualified workers

Requirements

  • Degree qualification in social work, welfare, community development or related field OR demonstrated high level of sector knowledge and skills attained through previous appointments, service and study/development.
  • Relevant experience in a social service environment including in leading and supervising staff.
  • A QLD Working with Children Check (Blue Card) is required.

What We Offer

  • NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
  • Flexible working conditions
  • Health, fitness and financial discounts / benefits
  • Paid parental leave - 12 weeks
  • Up to 8 weeks leave per year through our purchase leave scheme
  • Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity
  • Purpose driven career which has positive social and sustainable outcomes
  • Employee Assistance Program - Independent confidential counselling service
  • Opportunity for career development
  • An inclusive culture of dedicated, passionate and professional team members
  • Positively supporting and impacting the lives of others through your career contribution

The Salvation Army is an Equal Opportunity Employer

We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.


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