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Bar Attendant

2 months ago

Browns Plains, Queensland, Australia Greenbank Services Club Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our Beverage team at Greenbank Services Club. As a key member of our team, you will be responsible for delivering exceptional customer service and creating a memorable experience for our members and guests.

Key Responsibilities:

  • Provide prompt and friendly customer-focused advice and assistance to members and guests in relation to machine or loyalty systems
  • Communicate effectively and take food/drink orders
  • Handle all cash and gaming transactions in an efficient manner and ensure the security of cash and privacy of members' information
  • Provide prompt, friendly, customer-focused beverage service to members and guests
  • Deliver efficient customer service to members and guests
  • Promote Club events and efficiently deliver information to all patrons
  • Clean and maintain a clean and tidy work area

About You

We are looking for someone with previous experience in the hospitality or customer-related industry who possesses a passion for delivering excellent customer service. You will have a willingness to build long-term relationships with customers and will have impeccable grooming, presentation, and communication skills.

As a member of our team, you will have the skillset to work both independently and in a team environment. You will also need to have a flexible approach to shift work, 7 days a week, including public holidays.

Essential Skills & Competencies:

  • Demonstrated skills in a similar role
  • Knowledge of liquor and other beverage products
  • Cash handling experience
  • Proven ability to deal with a diverse demographic
  • Ability to improve communications and form strong customer relations
  • Effective time management and organisational skills
  • Immaculate personal presentation and service

Requirements and Qualifications:

  • Previous experience (minimum 2 years) in a similar role
  • Responsible Service of Alcohol certificate (can acquire after employment)
  • Responsible Service of Gaming (can acquire after employment)
  • Comply with the current vaccine mandate as directed by Queensland Health
  • Working rights in Australia