Client Advocate Professional

1 week ago

Sydney, New South Wales, Australia beBeeClinicalCare Full time $80,000 - $105,000
Clinical Care Manager

In this pivotal role, you will oversee the accounts of vulnerable clients and collaborate with healthcare professionals to ensure seamless care transitions.

With a deep understanding of funding structures and alternative care options, you will work proactively to safeguard clients' interests and continuity of care. Your expertise will be invaluable in guiding case management decisions, fostering trust, and delivering effective services.

  • Evaluate individual situations of escalated cases, ensuring case management is handled with dignity and respect.
  • Develop transparent, compassionate guidelines for funding-based decisions that meet regulatory standards.
  • Communicate with clients and families regarding account status, care options, and funding decisions while promoting understanding and trust.
  • Collaborate with interdisciplinary teams to explore alternative support solutions for clients at risk of service suspension.
  • Maintain detailed documentation of actions taken during the suspension process.
  • Provide staff training on best practices for managing delicate client interactions and safeguarding our organisation's reputation.
  • Stay informed about NDIS and HCP policy changes and incorporate new regulations into client care strategies.
  • Advocate for clients' needs and rights, upholding our organisation's ethical standards.

Requirements:

  • Bachelor's degree in Finance, Social Work, Healthcare Administration, or related field.
  • Proven experience in case management, specifically within NDIS and HCP settings.
  • Deep understanding of NDIS and HCP funding mechanisms and regulatory requirements.
  • Strong crisis management skills and ability to handle sensitive issues discreetly.
  • Excellent communication and interpersonal skills, with negotiation and advocacy capabilities.
  • Highly developed organisational and time management skills.
  • Expert problem-solving abilities with a focus on ethical decision-making.
  • Compassionate and patient-focused approach, committed to maintaining client dignity.

  • Client Advocate

    1 week ago

    Sydney, New South Wales, Australia beBeeRelationship Full time US$120,000 - US$180,000

    Job OverviewWe are seeking a skilled Client Advocate to play a vital role in our mission to help clients achieve their objectives. As a Client Advocate, you will be the critical liaison between our clients and various stakeholders who support and guide them in achieving their goals.You will have an extensive knowledge of our products and services, as well as...

  • Client Advocate

    1 week ago

    Sydney, New South Wales, Australia beBeeAdvocate Full time $60,000 - $100,000

    Job Title: Client AdvocateAbout the Role:We are seeking experienced and entry-level Client Advocates to provide exceptional support and outcomes for individuals and their families in Sydney and Regional NSW.Key Responsibilities:Collaborate with Social Workers and Clinicians to achieve positive resultsDevelop and implement case plans tailored to individual...

  • Client Advocate

    1 week ago

    Sydney, New South Wales, Australia beBeeAdvocate Full time $100,000 - $120,000

    About the OpportunityWe are seeking a highly skilled Client Advocate to join our team. This is an exciting opportunity to be at the forefront of the advertising industry, ensuring our clients get maximum value from cutting-edge verification technology.You will oversee the entire client lifecycle, from onboarding to value realization and renewal. You will...

  • Client Advocate

    1 week ago

    Sydney, New South Wales, Australia Global Payments, Inc. Full time

    Client AdvocateEvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve...

  • Client Advocate

    1 week ago

    Sydney, New South Wales, Australia beBeeCustomerSuccess Full time $70,000 - $75,000

    We are seeking a seasoned Client Advocate to spearhead customer onboarding and drive success.About the Role:Manage end-to-end onboarding for new customers, ensuring seamless adoption.Develop strong relationships with clients, understanding their needs and goals.Design and execute customer success strategies that drive value and satisfaction.Monitor customer...

  • Care Professional Advocate

    6 days ago

    Sydney, New South Wales, Australia beBeeCare Full time $70,000 - $80,000

    Care Professional AdvocateThis is an outstanding opportunity for a dedicated professional to advance their career in providing high-quality support services.The role of a Care Professional Advocate involves working collaboratively with individuals to ensure they receive the best possible care and assistance.To be successful in this position, you will need to...

  • Client Advocate

    1 week ago

    Sydney, New South Wales, Australia Global Payments, Inc. Full time

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....

  • Care Advocate Professional

    1 week ago

    Sydney, New South Wales, Australia beBeeCareAdvocate Full time $90,000 - $120,000

    Job Title: Care Advocate ProfessionalAbout the RoleCare advocate professionals play a vital role in supporting individuals through challenging times. In this position, you will work with clients from diverse backgrounds, helping them navigate transitions and overcome hardships.Main ResponsibilitiesYou will assess client needs and develop effective strategies...

  • Strategic Client Advocate

    4 days ago

    Sydney, New South Wales, Australia beBeeAdvocate Full time $100,000 - $150,000

    **Role Overview**We are seeking a highly skilled and dedicated individual to join our team as a Strategic Client Advocate. This role will play a vital part in ensuring the success of our clients, working closely with cross-functional teams to deliver exceptional outcomes.**Key Responsibilities:**Collaborate with sales teams to drive business growth and...

  • Client Business Advocate

    7 days ago

    Sydney, New South Wales, Australia Bebeebusiness Full time

    About the RoleThis position is a key opportunity to leverage your strategic thinking and relationship-building skills to drive business growth. As a Client Business Advocate, you will work closely with clients to understand their unique needs and develop tailored solutions that align with their goals.Key responsibilities include:Leveraging expertise in IT...