Product Enhancement Specialist
6 days ago
Contribute to the development and enhancement of product offerings through analysis and review, helping to shape compelling customer propositions that meet evolving needs.
Main Responsibilities- Analyse the product marketplace, trends, and competitors, and report on key findings.
- Perform monthly control checks across various products.
- Review customer feedback to identify opportunities for improvement and support proposition refinement.
- Collaborate with stakeholders on product rollouts and process changes.
- Coordinate internal communications and training materials to enhance product knowledge and capability.
- Tackle product-related enquiries, responding to and resolving straightforward queries as needed.
This role requires strong organisational skills, ability to work autonomously, and a keen eye for detail.
Strong written and verbal communication skills are essential for stakeholder reports and forums.
We're passionate about creating exceptional customer experiences by reimagining lending for businesses.
Key Qualifications- Ability to manage multiple deliverables concurrently.
- Excellent written and verbal communication skills.
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