Disability Service Manager

1 week ago


Melbourne, Victoria, Australia Crescent Respite Full time
About Crescent Respite

Crescent Respite is a pioneering organization in the field of psychotherapy, dedicated to providing person-centred care and innovative solutions for individuals with diverse needs. Our mission is to create a world where people with disabilities receive the utmost care and attention tailored to their unique needs, and thrive in an inclusive society.

Job Summary

We are seeking a highly experienced Disability Service Manager to oversee the full operation of our SIL & Respite accommodations in Victoria. The successful candidate will be responsible for staff rostering and adjustment, management of staff and data/records, and ensuring the health and well-being of staff and participants.

Key Responsibilities
  • Service Delivery: Oversee the delivery of services, ensuring they are safe, respectful, client-centred, and aligned with individualized assessments and plans.
  • Client Intake and Assessment & Support: Facilitate the intake and assessment of new clients to the service, including writing service agreements and interpreting NDIS line items.
  • Budget and Planning: Develop and manage the SIL / Respite facility budget, ensuring financial sustainability and exploring funding opportunities.
  • Participation in Household Duties: Develop suitable and sustainable long-term community-based living options.
  • Staff Management: Ensure the coordination, guidance, support, and performance management of individual staff members.
  • Data and Records Management: Comply with legislative and administrative requirements in the creation, handling, and reporting of information regarding clients, staff, and service delivery.
  • Occupational Health Safety and Welfare: Implement and monitor all policies, procedures, and work practices in line with WHS legislations and organization requirements.
  • Relationship Management: Develop and maintain strong relationships with clients, their families, relevant community organizations, and other practitioners.
Selection Criteria
  • At least five years of experience in a management role in disability respite care or similar.
  • Previous management experience working with a NDIS provider is essential.
  • A diploma in a related field of community services, disability, social or equivalent.
  • Experience in managing a team and coordination with team leaders and external stakeholders.
  • Understanding of the compliances requirements within the NDIS framework.
  • Experience in conflict management and resolution.
  • Proficient written and verbal communication skills.
  • Willingness to travel to the SIL houses and Respite Facilities.
Mandatory Compliance Requirements
  • NDIS Worker Screening Check.
  • Valid Victorian Working with Children Check.
  • Current First aid and CPR certificate.
  • Current Victorian Driver's License.
  • Satisfactory National Police Certificate obtained within the last 6 months.


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