Retail Experience Evaluator

4 days ago


Sydney, New South Wales, Australia beBeeCustomer Full time

Customer Service Reviewers are sought after to evaluate retail store experiences and provide valuable feedback to clients.

Job Description
  • Evaluate retail store presentations, services, selling skills, and overall customer experience.

This involves making detailed observations as a customer, then completing surveys online about the experience.

Required Skills and Qualifications
  • An eye for detail and good memory are essential for this role.
  • Excellent communication skills are necessary for reporting back on findings.
  • Access to the internet is required for completing surveys.

The number of assignments offered depends on availability, ability to complete tasks, location, willingness to travel, flexibility, and reliability.

Surveys can take anywhere from 10 minutes to 1 hour to complete.

Benefits

For over 20 years, The Realise Group has been helping leading retail brands understand their customers' experiences.

As a Customer Service Reviewer, you can contribute to this effort and gain valuable insights into the retail industry.

You will have the opportunity to work with various retail outlets and observe different store environments.

This role offers a flexible and rewarding experience, allowing you to make a positive impact on customer service standards.



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