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Event Sales Manager
2 months ago
We are seeking a highly skilled Event Sales Manager to develop and execute a comprehensive events strategy that drives revenue growth and enhances customer satisfaction. Reporting to the Food & Beverage Manager, this role will be responsible for planning, coordinating, and executing various functions and events at our newly amalgamated Dural Country Club.
Key Responsibilities:
- Develop and implement an events growth strategy focused on financial gain and customer satisfaction.
- Collaborate with marketing, operational departments, and other stakeholders to improve the Club's events offerings.
- Conduct market research to identify new opportunities and trends.
- Manage customer feedback and complaints with a continuous improvement mindset.
- Deliver exceptional customer service to ensure satisfaction and repeat business.
About You:
- Minimum 3 years of experience in managing functions and events in the wedding, club, or hospitality industry.
- RSA & RCG (or willing to obtain)
- Tertiary qualifications in Events, Hospitality, or related field (desirable)
- Exceptional communication, customer service, and stakeholder engagement skills.
- Excellent organisational and time management skills, with ability to manage conflicting priorities.
- Intermediate computer literacy skills including Excel.
- Knowledge of cash flow and accounting concepts and systems.
About Us:
Parramatta Leagues - Home of the Eels is a sporting and recreation club recognised for its welcoming atmosphere and ambience. We are committed to providing a premium venue for events in the Hills, with a rich history spanning several decades.
Why Join Us:
- Free tickets to Parramatta Eels home games and discounted Eels merchandise.
- Free Onsite parking.
- Free Staff meals and soft drink.
- Paid Volunteer Day.
- Generous monthly staff awards and recognition program.
- Fun - we work hard and play hard with regular social events for staff.
- Access to over 300+ retailer discounts.
- Ongoing training & development and the opportunity to complete Certificate III in Hospitality.
Our Values:
We lead through serving one another, our members, and community, with excellence. We bring passion to what we do and strive for excellence. We demonstrate integrity, openness, honesty, accountability, and courage. We are welcoming, inclusive, and respectful. We work together to achieve unity and success through collaboration.
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