Unlock Exceptional Guest Experiences

3 days ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $50,000 - $67,500
Guest Services Assistant Job Description

We are seeking an exceptional Guest Services Assistant to provide a positive experience for our Guests. This role will ensure high levels of service are consistently demonstrated and delivered.

The successful candidate will be responsible for:

  • Creating exceptional Guest experiences by understanding the Guest's needs and wants.
  • Communicating timely information to Guests about stores, products, services, and in-centre activations and events.
  • Assisting Guests with directions throughout the asset and answering queries about its services and surrounding area.
  • Logging feedback and requests to management teams where escalation is required.
  • Embodying patience, empathy, and being able to operate in the moment and remain present within a fast-paced retail environment.

Requirements

To be successful in this role, you will need:

  • Previous experience in a Customer/Guest Service environment.
  • High level of IT proficiency.
  • A proactive and self-motivated approach with the ability to solve problems and improve system and procedural efficiency and effectiveness.
  • Excellent verbal and written communication skills.

What We Offer

We offer a range of benefits including:

  • Training and development opportunities.
  • Flexibility in how and where you work from to perform your role.
  • Opportunities to work from home.

Additional Information

This role may include working extended trade on Thursday nights, Saturday, and Sunday shifts, and extended trade hours over the busy Christmas period.

  • Ambassador of Exceptional Guest Experiences

    2 weeks ago

    Sydney, New South Wales, Australia beBeeLuxury Full time $45,000 - $60,000

    Unlock Your Potential as a Guest Service Professional\,\Delivering exceptional guest experiences is at the heart of what we do. As a key member of our front office team, you will have the opportunity to shine and reach your full potential.\,\Our guests are the reason we come to work each day, and it's up to us to create unforgettable moments that exceed...

  • Exceptional Guest Experience Manager

    7 days ago

    Sydney, New South Wales, Australia beBeeExperiences Full time $69,000 - $93,000

    Job Title: Exceptional Guest Experience ManagerRole Description:We are seeking a highly skilled and customer-focused Exceptional Guest Experience Manager to join our team. As the primary point of contact for guests, you will be responsible for ensuring their stay is nothing short of exceptional.The ideal candidate will possess excellent communication skills,...

  • Ambassador for Exceptional Guest Experiences

    7 days ago

    Sydney, New South Wales, Australia beBeeGuestExperienceExpert Full time $60,000 - $80,000

    ">Exemplary Guest Experience AmbassadorWe are seeking an accomplished professional to deliver exceptional guest experiences in a dynamic hospitality environment.">">Ambitious and proactive individual with a passion for delivering outstanding service">Excellent communication and interpersonal skills, with the ability to build strong relationships with guests...

  • Delivering Exceptional Guest Experiences

    4 days ago

    Sydney, New South Wales, Australia beBeeGuestExperience Full time $60,000 - $85,000

    We are seeking a Guest Experience Champion to join our dynamic and passionate team. As a champion of exceptional service, you will be responsible for delivering memorable experiences to our guests from arrival to departure.You will be the face of our hotel, showcasing your warm and welcoming demeanor to every guest who enters our doors. Your passion for...

  • Exceptional Guest Experience Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $60,000 - $80,000

    Guest Service Agent Role OverviewThis key position plays a pivotal role in ensuring exceptional guest experiences, serving as the primary point of contact and delivering memorable service.The Guest Service Agent will be responsible for anticipating and meeting the needs and desires of our guests, ensuring room requirements are fulfilled, and maintaining the...

  • Delivering Exceptional Guest Experiences

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $60,000 - $80,000

    Front Office ReceptionistWe are seeking a highly skilled and experienced Front Office Receptionist to join our dynamic team. As the first point of contact for guests, you will play a crucial role in delivering exceptional customer service and ensuring a seamless experience.You will possess excellent communication skills, a positive attitude, and the ability...

  • Exceptional Guest Experience Manager

    2 weeks ago

    Sydney, New South Wales, Australia beBeeGuestService Full time $70,000 - $80,000

    Key Role in Delivering Exceptional Guest ExperiencesThe ideal candidate will be responsible for leading a team to provide exceptional guest service, ensuring that every interaction is memorable and exceeds expectations. As a Senior Guest Service Team Lead, you will be the face of our hotel, representing our brand and culture.To guarantee the highest level of...

  • Ambassador of Exceptional Guest Experiences

    7 days ago

    Sydney, New South Wales, Australia beBeeServiceoriented Full time $60,000 - $100,000

    Guest Experience Ambassador Job SummaryWe are seeking a highly skilled and charismatic Guest Experience Ambassador to drive a guest-oriented mindset amongst the team and lead by example. As a key member of our Welcome Desk, you will be responsible for delivering exceptional service with passion and charisma, demonstrating outstanding communication skills.Key...

  • Ambassador of Exceptional Guest Experiences

    7 days ago

    Sydney, New South Wales, Australia beBeeService Full time $40,000 - $80,000

    Room Service AmbassadorWe are seeking a warm and welcoming Room Service Ambassador to provide exceptional service experiences for our guests in their hotel rooms.Key Responsibilities:Warmly welcome and serve guests in their roomsDeliver room service to guests, adhering to high standards of quality and timelinessStock mini-bar items in guest rooms to ensure...

  • Exceptional Guest Experience Specialist

    7 days ago

    Sydney, New South Wales, Australia beBeeGuest Full time $36,000 - $42,000

    Exceptional Guest Experience Professional">Are you a passionate individual with a warm personality and a touch of playfulness? We're looking for someone who embodies an ethos where exceptional service comes from their personality and style.Your Opportunity:Facilitate exceptional hospitality and service by enhancing the guest experience with a focus on our...