Career Opportunities in Workers Compensation Claims Management

7 days ago

Geelong, Victoria, Australia beBeeService Full time
Unlock a Meaningful Career as a Case Manager

Job Description:

This is an exciting opportunity to make a positive impact on people's lives every day. As a Case Manager, you will take ownership of a portfolio of workers' compensation claims and work closely with injured workers, employers, and treating health providers.

  • Manage a portfolio of workers compensation claims – across our Medical Management, RTW, and Maximising Capacity teams
  • Demonstrate a service-oriented approach that is focused on early intervention and the interests of workers and employers
  • Ensure that active and timely strategies are implemented to improve recovery and return to work outcomes
  • Provide workers compensation advice to stakeholders such as workers, employers, and providers
  • Assist the worker and employer with the claim process and engage appropriate support services such as Mobile Case Management or Occupational Rehabilitation
  • Collaborate with the broader team and WorkSafe to foster positive outcomes for injured workers

About You:

To be successful in this role, you will have:

  • Previous experience in a medical, hospitality, retail, or corporate field, specialising in customer service
  • The ability to give an exceptional level of service to customers, willing to go that extra mile
  • A proactive, self-motivated, and organised approach, with excellent time management skills
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders
  • A passion for helping others and managing challenging situations

What We Offer:

We are committed to creating a culture that celebrates diversity and inclusion. Our benefits include:

  • A vibrant, collaborative, and innovative team culture
  • Flexibility to work from home when fully trained in your role
  • A corporate wellbeing program with discounted health insurance and gym membership
  • Access to discounts at over 350 retailers through our Rewards Hub program
  • Entitlement to an annual tenure and performance-based recognition reward
  • Comprehensive learning and development support
  • Company-wide events to celebrate success
  • Quarterly Reward and Recognition Awards
  • Up to 16 weeks paid parental leave, plus super

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