IT Support Specialist for Healthcare Go-Live Project

5 days ago


North Geelong, Victoria, Australia Michael Page Full time
About Our Client

Michael Page is delighted to be partnering with a leading healthcare provider, renowned for delivering exceptional medical services to the community.

Job Overview

This exciting opportunity requires an IT Support Specialist to provide first-line technical assistance for MS Teams and Authenticator related issues during our client's 'Go live' project in Melbourne.

Key Responsibilities
  • MS Teams and Authenticator Support: Provide timely and effective support for end-users experiencing difficulties with MS Teams and Authenticator applications.
  • Troubleshooting: Identify and resolve technical issues proactively, ensuring minimal disruption to business operations.
  • Documentation and Escalation: Document complex issues and escalate them to the IT team as required, maintaining confidentiality and adhering to healthcare regulations.
The Successful Applicant

To succeed in this role, you will possess:

  • A strong background or interest in IT, with experience troubleshooting hardware and software issues.
  • Excellent communication skills, enabling you to explain complex technical concepts in simple terms.
  • A patient and empathetic approach, understanding the importance of customer service in a healthcare setting.
  • A proactive attitude, with a keen eye for identifying and resolving issues before they escalate.
What We Offer

This short-term assignment offers:

  • An opportunity to work within a large and respected healthcare provider.
  • A chance to contribute to the successful delivery of our client's 'Go live' project.
  • Competitive remuneration, estimated at $80,000 - $110,000 per annum, based on location and experience.


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