IT Support Professional for Healthcare
19 hours ago
We are seeking an experienced IT Support Professional to join our team as a Desktop Support Consultant. This is a short-term assignment spanning over a few weeks, with opportunities to work in various locations across Melbourne and its regions.
Job Description- Provide first-line technical support for MS Teams and Authenticator-related issues.
- Conduct regular site visits to identify and troubleshoot problems.
- Assist end-users with their queries related to these applications.
- Document complex issues and escalate them to the IT team for further assistance.
The Successful Applicant
- A background or strong interest in IT, with the ability to troubleshoot hardware and software issues.
- Excellent communication skills, with the ability to explain complex issues in simple terms.
- A patient and empathetic approach, understanding the importance of customer service in a healthcare setting.
What's on Offer
- This position offers a competitive salary range of AU$70,000 - AU$100,000 per annum, depending on experience.
- The opportunity to work within a large and respected healthcare provider.
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