IT Support Specialist

2 days ago


North Geelong, Victoria, Australia Michael Page Full time

Are you a tech-savvy professional with excellent communication skills? Do you thrive in fast-paced environments where no two days are the same?

About Our Client

Our client is a leading healthcare provider, committed to delivering high-quality medical services to the community. With over 10,000 dedicated team members across various departments, they work together to provide exceptional healthcare services.

Job Description
  • We are seeking an IT Support Specialist to join our team on a short-term assignment. This role will involve providing first-line support for MS Teams and Authenticator related issues.
  • You will be responsible for walking the floor to identify and troubleshoot any problems, assisting end-users with their queries, and documenting and escalating complex issues to the IT team.
  • Maintaining confidentiality and following healthcare regulations is crucial in this role.

The Successful Applicant

  • A background or strong interest in IT, with the ability to troubleshoot hardware and software issues.
  • Excellent communication skills, with the ability to explain complex issues in simple terms.
  • A patient and empathetic approach, understanding the importance of customer service in a healthcare setting.
  • A proactive attitude, with the ability to identify and resolve issues before they escalate.

What's On Offer

  • This position offers a unique opportunity to work within a large and respected healthcare provider.
  • Opportunities are available based all over Melbourne, including regional areas.

We welcome applications from suitable candidates who want to contribute to the healthcare technology sector. Estimated salary: $65,000 - $85,000 per annum.


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