Desktop Support Specialist

2 weeks ago


Geelong, Victoria, Australia CitiPower and Powercor Full time

About the Role

This is a contract position for a Desktop Support Analyst at CitiPower and Powercor in Geelong, VIC. The role involves providing technical support, troubleshooting desktop computers, supporting printers, and ensuring desktop support. The position requires on-site presence.

Key Responsibilities

  • Provide technical support and troubleshooting for desktop computers
  • Support and maintain printers and other desktop equipment
  • Ensure desktop support is provided to meet business needs
  • Work on-site to resolve technical issues

Requirements

  • Desktop Computers and Technical Support skills
  • Win 10/11, O365 Troubleshooting expertise
  • Printer Support and Desktop Support knowledge
  • Advanced knowledge in SCCM/Intune
  • Understanding of Infrastructure and Networking
  • Knowledge of Mobile device Management technologies
  • Strong problem-solving abilities
  • Excellent communication and customer service skills
  • Experience with IT support in a corporate environment
  • Relevant certifications in IT or related field

Additional Requirements

  • 24/7 on-call availability duty will be required
  • Travel to other work locations/sites across Metropolitan and regional Victoria is required
  • Valid Victorian driving licence is required

About CitiPower and Powercor

CitiPower and Powercor own and operate electricity distribution networks servicing 1.2 million customers in Victoria. The networks play a crucial role in enabling the transition to a clean energy future by providing reliable, safe, and affordable electricity supplies. The company focuses on innovation to manage the complex energy system and facilitate connections with renewable energy generators.



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