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Home and Investment Lending Specialist

2 months ago

Sutherland Shire Council, Australia Australia And New Zealand Banking Group Limited Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Home and Investment Lending Specialist. As a key member of our branch network, you will play a critical role in supporting customers in achieving their financial goals.

Key Responsibilities
  • Work closely with the Home and Investment Lending Manager to provide exceptional customer service and support.
  • Coach customers through the home buying and investment process, ensuring a seamless experience with ANZ.
  • Identify and recommend suitable financial products and solutions to meet customer needs.
  • Ensure lending administrative activities are completed accurately and on time.
  • Contribute to a collaborative team environment, acting as a role model and peer coach to deliver exceptional customer experiences.
Requirements
  • Strong customer focus and experience in home lending and retail banking.
  • Financial acumen and ability to analyze complex financial information.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
  • High level of attention to detail and ability to work in a fast-paced environment.
  • Proactive and adaptable, with a growth mindset and a willingness to learn and develop.
What We Offer

As a Home and Investment Lending Specialist with ANZ, you will have the opportunity to work with a diverse range of customers and contribute to the success of our business. We offer a range of benefits, including access to health and wellbeing services, flexible working arrangements, and opportunities for career development and growth.