Hearing Aid Support Professional

6 days ago

Darwin, Northern Territory, Australia beBeeCustomerService Full time $55,000 - $70,000
Audiology Clinic Reception and Administration Role

This is a fast-paced position where no two days are the same. You will be trained in all aspects of the role, including:

  • Delivering exceptional customer service: Over the phone and face-to-face, making clients feel welcome and supported.
  • Clinic preparation: Ensuring everything is ready to provide seamless client care.
  • Hearing aid orders and processing: Training provided to master this essential task.
  • Bluetooth device connectivity: Helping clients connect hearing aids to phones and other devices.
  • Invoicing and receipting: Processing client and manufacturer invoices.
  • General administrative duties: Filing, cleaning, assisting with private health rebates and insurance claims.
  • Hearing Services Program: Handling processes and claims with confidence.
  • Client device management: Assisting with insertion, cleaning, and basic hearing aid maintenance.

We need someone who is:

  • Bubbly and enthusiastic: A people person who thrives in a team-oriented environment.
  • Quick to learn: The role has a lot to teach, and we're looking for someone who's up for the challenge.
  • Organised and proactive: Ready to tackle tasks head-on in a busy clinic.
About This Role

This is a great opportunity for someone who wants to make a tangible difference in people's lives. You'll work in a fast-paced environment where every day is different, and you'll have the chance to develop new skills.

Why Work With Us?

We're a locally-owned business that values our employees. We offer a supportive culture, training opportunities, and a fabulous location.

What We Offer

We offer a range of benefits, including:

  • Training and development opportunities.
  • A supportive team environment.
  • A fabulous location.

You'll have the chance to work with a variety of clients and develop your skills in areas such as customer service, administration, and hearing aid maintenance.

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