Women's Luxury Concession Manager
1 week ago
About the Role:
We are seeking a highly skilled and experienced Concession Manager to join our team at Frontline Retail Melbourne. As a Concession Manager, you will be responsible for providing exceptional customer service, creating a warm and inviting atmosphere for our clientele.
Key Responsibilities:
- Provide outstanding customer service, ensuring a personalized and memorable shopping experience for our clients.
- Assist customers in finding the perfect pieces, offering styling advice and product knowledge to enhance their shopping experience.
- Build and nurture long-lasting relationships with clients, fostering a loyal customer base.
- Maintain the store's pristine appearance, ensuring displays are impeccable and stock is beautifully presented.
- Collaborate with a large, diverse team to achieve store goals and enhance the customer journey.
- Utilize your store management experience to support team leadership and operational excellence.
- Stay updated on the latest fashion trends and product lines to provide expert advice to customers.
About You:
We are looking for a candidate with previous experience within luxury retail, preferably in a Client Advisor or above role. You should possess exceptional communication and interpersonal skills, a keen eye for fashion, and an understanding of the luxury market.
Requirements:
- Previous experience within luxury retail, open to Client Advisors and above.
- Exceptional communication and interpersonal skills.
- A keen eye for fashion and an understanding of the luxury market.
- A proactive and positive attitude, with a dedication to exceeding customer expectations.
- Ambition to grow and progress within the company.
What We Offer:
- Competitive salary with attractive commission and uniform provided.
- Comprehensive training and ongoing development opportunities.
- A supportive and collaborative team environment.
- Generous staff discounts on stunning collections.
- The chance to be part of a globally recognized luxury brand.
- Clear pathways for career progression within the business.
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