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Store Manager
2 months ago
We are seeking an experienced and results-driven Store Manager to lead a store in providing a consistently memorable shopping experience for VIP clientele, while driving meaningful revenue and positive operating profit.
This role is essential in maintaining the high standards of customer service and team leadership that align with our luxury brand.
Key Responsibilities- Customer Service and Sales
Manage a store that caters to a VIP clientele, offering luxury apparel and personalized 1-on-1 service. Your experience with luxury brands and handling high-end clientele will be critical in delivering exceptional customer service and achieving sales goals.
Team Leadership and DevelopmentLead and develop the store team, working closely with the State Manager to achieve sales targets and foster career growth. You will be responsible for recruitment, selection, supervision, and development of staff, ensuring the team meets performance expectations.
Loss Prevention and Inventory ManagementAchieve store shrinkage goals by establishing and implementing effective loss prevention procedures.
Store Operations and Visual MerchandisingCollaborate with the Operations Manager and Department Supervisors to establish and maintain high store standards. Ensure all procedures are successfully implemented to reflect the brand's image and character.
Buyer and Planner FeedbackProvide consistent feedback to buyers and planners, identifying items and merchandise classifications with high sales and profit potential.
Visual Presentation and Promotional StrategiesWork closely with the Buying Divisions and Visual Presentation team to maintain an in-store environment that reflects the brand's luxury image.
Community and Charity EventsDirect the execution of promotional strategies and programs, ensuring they align with sales, marketing, and profit objectives.
Leadership and Community InvolvementMaintain a leadership role in community and charity events, strengthening the store's presence and connection with the local community.
What We Offer- Competitive Salary and Commission
Base salary + Monthly Commission
Career Progression and DevelopmentCareer progression
Employee DiscountsDiscounts
Requirements- Tertiary Degree or Equivalent Experience
Tertiary Degree in a relevant discipline or equivalent experience.
Proven Retail Management ExperienceProven experience in Retail Management within a high-volume or multi-unit luxury environment.
Strong Business Acumen and Leadership SkillsStrong business acumen with the ability to manage and develop staff.
Excellent Communication and Interpersonal SkillsExcellent communication and interpersonal skills.
Passion for Luxury RetailA passion for building and maintaining an environment that reflects a high level of taste and sophistication in line with the brand's lifestyle philosophy.
