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Parts Interpreter
2 months ago
**Job Summary**
We are seeking a highly experienced and motivated Parts Interpreter to join our team at James Frizelle`s Automotive Group. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring the efficient processing of parts and accessories enquiries.
Key Responsibilities:
- Liaise with customers to assist with parts and accessories enquiries
- Utilize manufacturer EPC (Electronic Parts Catalogue) to determine required parts
- Locate and source parts using online manufacturer's portal
- Process quotes and orders for customers through our DMS system
- Work collaboratively with our team to provide a high-level standard of customer service
Requirements:
- Ability to work effectively within a team environment
- Strong communication and interpersonal skills
- Excellent time management and organizational skills
- Ability to operate under pressure and adapt to changing circumstances
- High level of attention to detail and quality
- Genuine interest in the automotive industry
- Experience in the following franchises is highly regarded: Volkswagen, Audi, or other European brands
Benefits:
- Employee Assistance Program (EAP)
- Exclusive discounts with our partnership programs
- Training pathway and growth opportunities
- Supportive environment with ongoing feedback and guidance
All employees must be entitled to work in Australia and will be required to complete a Federal Police Check as part of the recruitment process.