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Parts Interpreter

2 months ago


Manningham, Australia James Frizelle`s Automotive Group Full time

**Job Summary**

We are seeking a highly experienced and motivated Parts Interpreter to join our team at James Frizelle`s Automotive Group. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring the efficient processing of parts and accessories enquiries.

Key Responsibilities:

  • Liaise with customers to assist with parts and accessories enquiries
  • Utilize manufacturer EPC (Electronic Parts Catalogue) to determine required parts
  • Locate and source parts using online manufacturer's portal
  • Process quotes and orders for customers through our DMS system
  • Work collaboratively with our team to provide a high-level standard of customer service

Requirements:

  • Ability to work effectively within a team environment
  • Strong communication and interpersonal skills
  • Excellent time management and organizational skills
  • Ability to operate under pressure and adapt to changing circumstances
  • High level of attention to detail and quality
  • Genuine interest in the automotive industry
  • Experience in the following franchises is highly regarded: Volkswagen, Audi, or other European brands

Benefits:

  • Employee Assistance Program (EAP)
  • Exclusive discounts with our partnership programs
  • Training pathway and growth opportunities
  • Supportive environment with ongoing feedback and guidance

All employees must be entitled to work in Australia and will be required to complete a Federal Police Check as part of the recruitment process.