Chief Retail Operations Officer

2 days ago


Bondi Junction, New South Wales, Australia JD Group Full time
Leading the Way in Retail Excellence

We are seeking a highly skilled and experienced Chief Retail Operations Officer to join our team at JD Group. As a key member of our leadership team, you will be responsible for driving sales growth, improving operational efficiency, and enhancing the customer experience across our retail stores.

With a strong track record of success in retail operations, you will lead by example, inspiring your team to deliver exceptional results while maintaining a positive and dynamic work environment.

About the Role:
  • Lead and develop high-performing teams to drive sales growth and improve operational efficiency
  • Implement and maintain best-in-class retail processes and procedures
  • Develop and execute strategies to enhance the customer experience and increase customer loyalty
  • Analyse data and reports to identify opportunities and mitigate risks in sales, inventory, and operations
  • Prioritise time, tasks, and processes for the best return on investment
What We Offer:
  • A competitive salary of $120,000 - $180,000 per annum
  • Opportunities for professional development and career advancement
  • A dynamic and supportive work environment
  • A comprehensive employee assistance program and mental health champions
  • One month paid parental leave for full-time employees
  • Access to our attractive staff discount and Employee Assistance Program
Requirements:
  • 5+ years of experience in retail operations or a related field
  • Proven track record of success in driving sales growth and improving operational efficiency
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
  • Degree in Business Administration, Retail Management, or a related field


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