Service Delivery Coordinator

2 weeks ago


North Sydney Council, Australia Pacific National Full time
About Pacific National

We are a proud Australian transport company with a strong commitment to delivering exceptional service to our customers.

Job Description:Casual Service Delivery Controller

This is a fantastic opportunity for someone who is passionate about the rail industry and wants to start their career in a dynamic and fast-paced environment. As a Casual Service Delivery Controller, you will be responsible for directing the movement of our crews across your area to minimise crew travel in cars while ensuring minimal delay to our services.

You will work closely with our train crew, network, maintenance, operations, and other stakeholders to ensure that our services run smoothly and efficiently. Your excellent communication skills and ability to operate effectively in a team will be essential in this role.

In addition to your main responsibilities, you may be required to perform other duties as needed. We offer a competitive salary package including an estimated $65,000 - $85,000 per annum depending on experience.

We are looking for someone who is flexible, adaptable, and able to work well under pressure. If you have a positive outlook, a keen desire to learn, and a solid customer-focused background, we encourage you to apply.

Requirements:
  • Flexible to work a rotating 12-hour shift pattern
  • Excellent communication skills with the ability to communicate effectively using multiple mediums (phone, email, text messages, etc)
  • Intermediate level computer skills, with a background in transport or labour (rostering) management systems and/or reporting systems advantageous but not essential
  • Ability to operate effectively in a team
  • Confidence to review and assess available information and to make appropriate decisions
What We Offer:
  • A competitive salary package
  • Ongoing training and development opportunities
  • A supportive and collaborative team environment
  • The opportunity to work for a leading Australian transport company
How to Apply:

If you are a motivated and enthusiastic individual who is passionate about the rail industry, please submit your application including your resume and a cover letter outlining your relevant skills and experience. We are an equal opportunity employer and welcome applications from all qualified candidates.



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